Data Deletion
Effective date: 6 August 2026 · Last updated: 28 September 2026
You can delete your Gully Cricket account and data at any time, whether or not you still have the App installed.
Option 1 — delete in-app (fastest)
- Open Gully Cricket and sign in.
- Go to Profile.
- Open Account Settings.
- Select Delete Account.
- Confirm — and enter your password if your account has one.
Your account is switched off immediately and hidden from other users, then permanently deleted 30 days later. Changed your mind? Within those 30 days, sign in again with the same phone number, email address or Google account and choose Reactivate previous account — everything comes back as it was. After 30 days the deletion cannot be undone. (A guest account cannot be recovered: it has no phone number or email to recognise you by.)
Option 2 — request deletion without the App
If you no longer have the App installed or can't sign in, email support@gullycricket.org from the email address on your account and ask us to delete it. We'll verify the request and complete it within 30 days.
What gets deleted
- Your login credentials and account
- Your profile: name, phone number, date of birth, gender, country, profile photo
- Identity/CricID links between your account and player records you own
- Your push-notification token
What's retained, and why
Match records you scored or played in are kept after your account is deleted. Gully cricket matches are shared records — teammates and opponents rely on the scorecard staying intact, so match/ball-by-ball data isn't removed just because one participant deletes their account. This data is disassociated from your personal profile, which is deleted per above.
If you specifically want a match record removed rather than just your account, contact us at support@gullycricket.org and we'll evaluate the request — for example if you were the only participant, or if all participants agree.